Problem Statement

Users struggle to quickly access their most valuable reports because the Reports screen is unstructured, causing important reports to appear near the bottom and become overlooked.

Proposed Solution

Add the ability for users to “favourite” reports, which then automatically appear at the top of the Reports screen.

Expected Outcomes

Users can easily find and access their most frequently used reports, improving efficiency and reducing the chance of forgetting key reports.

Success Metrics

Reduced time spent searching for commonly used reports.

Increased usage of key reports.

Reduction in support queries about locating reports.