Some clients have unique billing arrangements where all or most work is non-billable by default. Currently, billable/non-billable defaults can only be set at the process level in XBert, meaning staff have to manually toggle the billable status on individual time entries for these clients, which leads to repeated errors and inaccurate WIP reports in XPM.

It would be useful to be able to set a default billable or non-billable status at the client level, so that any time logged for that client defaults to the correct billing status regardless of the process used.

This would reduce manual errors, save time on corrections, and improve billing accuracy across clients with varying billing arrangements.