Generic XBert email address to email in tasks unassigned
complete
G
Gayle Goldberg
Create a unique XBert email address for generic purposes.
This way, once an email is forwarded to this XBert email, it is not assigned to any particular staff member (unassigned) and they will be able to review and then assign as required for the relevant person.
S
Sunniva Andersen
complete
This is now possible! You can forward emails to a unique XBert email address and have them land as unassigned tasks for review and reassignment.
Here’s how to set it up: https://support.xbert.io/en/articles/10263584-how-to-link-an-email-to-an-xbert-or-task.